Welcome to Bedford Borough Council

 
Our Services A - Z :
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
 
 

You are here: Home Page > Council and Democracy > Council News > Archived News > May 2011 > Council Tax scam warning

Warning over 'scam' Council Tax refunds and rebates

Bedford residents are being warned to be careful of a scam which claims they are due a council tax rebate or refund.

 

Bedford Borough Council has received reports of bogus telephone callers, pretending to be council employees, stating that if the resident has been a regular council tax payer they are entitled to a rebate or refund. If they want to claim the ‘rebate or refund’ they are then asked to provide their bank details.

 

Councillor Shan Hunt, Portfolio Holder for Revenue and Benefits and Customer Services, said: “If customers are due a rebate on council tax, the council would send an official Council Tax bill with any credit owed clearly shown.


“Council staff will never call anyone to ask for bank details or money to be paid over the phone in order to get a rebate or refund. We are urging residents to be cautious about giving private information to people who call on the phone. 


“If you are in any doubt you should ask for the caller's number and ring them back.  Genuine Council employees will always be willing to give you their name in order for you to call them back on the Council's official telephone number.”


Residents are being urged to be vigilant, and if they do receive a call they are unsure about asking for bank details, note down the details and report it to Bedfordshire Police on 01234 841212 or Trading Standards via Consumer Direct on 08454 040506 immediately.

 

If you have any concerns about information requested from you about council services, contact the council’s main switchboard number on 01234 267422 and ask for the relevant department.

Don't Miss

Borough Hall Exterior

In this section find out about the makeup of Bedford Borough Council and who your local Councillors are. You can also find out how to register for elections, submit FOI enquiries and more.

Related Links

 


Stay Connected
Sign up for email alerts!