Warning over 'scam' Council Tax refunds and rebates
Bedford residents are being warned to be careful of a scam which
claims they are due a council tax rebate or refund.
Bedford Borough Council has received reports of bogus telephone
callers, pretending to be council employees, stating that if the
resident has been a regular council tax payer they are entitled to
a rebate or refund. If they want to claim the ‘rebate or refund’
they are then asked to provide their bank details.
Councillor Shan Hunt, Portfolio Holder for Revenue and Benefits
and Customer Services, said: “If customers are due a rebate on
council tax, the council would send an official Council Tax bill
with any credit owed clearly shown.
“Council staff will never call anyone to ask for bank details or
money to be paid over the phone in order to get a rebate or refund.
We are urging residents to be cautious about giving private
information to people who call on the phone.
“If you are in any doubt you should ask for the caller's number and
ring them back. Genuine Council employees will always be
willing to give you their name in order for you to call them back
on the Council's official telephone number.”
Residents are being urged to be vigilant, and if they do receive a
call they are unsure about asking for bank details, note down the
details and report it to Bedfordshire Police on 01234 841212 or
Trading Standards via Consumer Direct on 08454 040506
If you have any concerns about information requested from you
about council services, contact the council’s main switchboard
number on 01234 267422 and ask for the relevant