Businesses urged to be aware of bogus visitors
Businesses in Bedford Borough are being urged to be aware of
bogus environmental health visitors.
At approximately 11.30am on Thursday 24th May, a man
claiming to be from the Bedford Borough Council’s Environmental
Health and Trading Standards team visited a town centre snack bar
and claimed he was there to carry out a food hygiene visit.
When the member of staff asked to see his ID he claimed it was
‘in the car’. The staff member refused to allow the man behind the
counter and he left, while threatening to ‘take away’ the premises
Councillor Sarah Jayne Holland, Portfolio Holder for Community
and Regulatory Services, said: “This was clearly an upsetting
experience for the member of staff involved but they should be
commended for remaining calm and insisting on seeing
“Bedford Borough Council’s Environmental Health and Trading
Standards officers do carry out regular visits at food
establishments as part of the Food Hygiene Rating Scheme and in
response to issues which may be raised by customers. However, any
business has the right to insist on seeing identification first and
if in any doubt, they are encouraged to call 01234 718099.”
Bedford Borough Council’s Environmental Health and Trading
Standards have the following advice for all businesses:
• All officers will be helpful, courteous, polite and
respectful of privacy and will do all they can to ensure the
service required by members of the public and businesses is carried
out in the most appropriate way possible.
• Officers will always ask to speak to the owner/manger/person
in charge of the premises to identify themselves using official
identification and to explain the purpose of the visit.
• If any businesses are uncertain then they are encouraged to
call 01234 718099 and ask to speak to a service manager.