SAFEGUARDING IS EVERYONE’S BUSINESS
Following Panorama’s programme ‘Behind Closed Doors: Elderly
Care Exposed (aired on Wednesday 30th April) which uncovered the
abuse of older people in care homes elsewhere; Bedford Borough
Council is asking relatives, friends or staff to report any
concerns if they think an older person in care is being harmed,
abused or neglected.
This step is being taken in order to prevent anything of this
nature from happening in Bedford Borough. The Council will
follow-up any safeguarding concerns brought to their attention.
Cllr Colleen Atkins, Executive Member for Adults’ Services at
Bedford Borough Council, said: “The Panorama programme exposed
heart-breaking instances of abuse. We do our utmost to ensure
nothing like that happens here in Bedford Borough. That is why we
are stressing that if you have any concern, no matter how small,
please let us know immediately, because we don’t want tragic
incidents to happen here.”
“Vulnerable people, whether in our care or in private care
homes, have a right to expect the staff who are paid to care for
them to treat them with dignity, respect, kindness and compassion
at all times, whatever the circumstances. Whistle-blowing policies
and procedures must be in place in every registered care setting,
so that concerns can be raised and thoroughly followed-up.”
Abuse takes place in many forms including; physical, sexual and
psychological or emotional mistreatment, neglect acts of omission
and discrimination. Institutional abuse happens because of poor
care, treatment, management, training or communication which is
allowed to continue unchallenged.
Cllr Atkins continued: “There is no greater responsibility than
looking after those who are vulnerable and we are passionate in our
aim to make sure people are treated with the upmost dignity and
respect at all times.
“In Bedford Borough, we consider safeguarding to be everyone’s
business and we are committed to raising awareness, so that
everyone knows it is their duty to act and report it.”
Please help us to improve the lives of vulnerable adults and to
prevent abuse. If you have any safeguarding concerns, contact the
Bedford Safeguarding Adults’ Team on 01234 276222 or
The Care Quality Commission (CQC) can be contacted on 03000 616
Concerns can also be reported by contacting the Police on 01582
473077, or in an emergency by calling 999.
On Friday 14th February 2014, the Mayor of Bedford Borough, Dave
Hodgson, and Cllr Colleen Atkins, Bedford Borough Council’s
Executive Member for Adults’ Services, signed the National
Pensioners’ Convention ‘Dignity Code’.
During the signing, both were joined by members of the Mature
Citizens’ Action Group (MCAG) and representatives from the National
The purpose of the Dignity Code is to uphold the rights and
maintain the personal dignity of older people, within the context
of ensuring the health, safety and wellbeing of those who are
increasingly less able to care for themselves or to properly
conduct their affairs.