Welcome to Bedford Borough Council

 
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Customer Services

We are based at the Customer Service Centre on Horne Lane. Our highly trained staff can offer you information, help and advice on all Bedford Borough Council services. We also have excellent Self-Service facilities where you can beat the queues and find answers for most general enquiries and make requests for Council services.

Customer Services Centre

 

Services Offered:

 
Telephonist

Contact us by phone:

Tel: 01234 267422
Monday - Thursday :
8:45am - 5:15pm
Friday :
8:45am - 5:00pm


Customer Services Centre

Visit us in person:

Customer Service Centre
2 Horne Lane, Bedford.
MK40 1RA

Monday to Thursday :    8:45am - 5:00pm
Friday :                         8:45am - 4:45pm

Additionally Customer Services can be contacted via email: customerservices@bedford.gov.uk

 

When is the best time to visit us?

Opening Hours

 

Language Line:

We have the use of Language Line if English is not your first language please ask at the Customer Services Desk.

Please click here to download Translators Information