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Trading Standards - Retail Info

One of the aims of the Trading Standards Service is to ensure that traders in our area operate in a fair, safe and equitable environment and know how to play their part in contributing to this. To that end, we will visit local retailers if we feel there is a need to do so based on the nature of their business, previous problems and the number of complaints received.

 

During such a visit we may carry out one or a range of the following activities;

  • Discussing consumer complaint(s) involving criminal breaches of the law and how to put things right.
  • Testing weighing or measuring equipment (such as scales or petrol pumps) for accuracy and suitability.
  • Examining any consumer goods, including foodstuffs, to ensure that they are safe, accurately described and correctly priced.
  • Checking of “use by” dates to make sure foods are not on display for sale after that date and “best before” dates to ensure the retailer is using effective stock rotation practices.
  • Ensuring that relevant notices are displayed, e.g. Tobacco, Companies Act and Petroleum safety signs.

 

We will also visit retailers on request to discuss any Trading Standards issues, from what to do when first starting up a retail business, through to helping to understand new legislation or how to tackle a particular problem (e.g. children attempting to buy age-restricted goods).

 

If you are a retailer and would like more information about what we do and how we can help, please contact us.

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