Useful Website Links
Links by category
There are a number of Government departments that
offer a range of advice.
Department for Business, Enterprise and Regulatory Reform
Food Standards Agency
For issues relating to food standards and food safety
environmental: 0207 276 8000.
For issues relating to employment law: 0121 452 5200.
Office of Fair Trading
Information line: 0845 7 50 40 30.
For copies of UK legislation: 01603 723020.
For issues relating to environmental protection. General enquiries:
08459333111. Emergency: 0800 80 70 60.
Health and Safety
For health and safety issues. Birmingham Office: 0121 607 6200.
For issues relating to agriculture and rural affairs: 0116 278
HM Revenue and
For issues relating to VAT: 0845 01090000.
For issues relating to tax and national insurance. General
enquiries: 02476 508 600. National insurance enquiries: 0191 213
5000. New employers: 0845 607 0143. Self assessment: 0845 900
DVLA The Driver and Vehicle Licensing Agency
Neighbouring Trading Standards Services
Central Bedfordshire Trading Standards
Northamptonshire Trading Standards
Milton Keynes Trading Standards
Luton Trading Standards
European Union for
information on European Law.
Consumer and Legal Websites
There are a number of sites that can help you research
and solve your consumer problems.
Citizens Advice Consumer Service A telephone
and online advice and information service for consumers in Great
Companies House Find
out more about the company you have a complaint about by visiting
Thinking of taking your complaint to court? You could
use Money Claim Online the
online small claims court.
Regulators and Watchdogs
A number of organisations act a watchdogs or regulators, and can
often provide consumers with advice and information.
Advertising Standards Authority
British Board of Film
Office of Gas and Electricity
Consumer Focus - On
1 October 2008 energywatch merged with Postwatch and the Welsh,
Scottish and National Consumer Councils to form Consumer Focus, the
new champion for consumers' interests in England, Scotland, Wales
and, for post, Northern Ireland.
Ofcom Office of
UK industry regulator: 0207 634 8700.
Ofwat Office of Water
UK industry regulator: 0121 625 1300.
Information Commissioner For
issues relating to data protection and the storage of personal
information. Tel: 01625 545700
Vehicles and Operators Services
Agency (Vehicles Inspectorate) Road worthiness, MOT
queries: 8070 606 0440. Vehicle Operators Licensing: 0121 609
HPI UK Independent Vehicle
Citizens Advice Bureau Service:
National Association of
The Citizens Advice Bureau Service offers free,
confidential, impartial, and independent advice, on a wide range of
subjects including debt and consumer issues, benefits, housing,
legal matters, employment and immigration.
Consumer and Business Scams and Crime
Citizens Advice Consumer Helpline report a scam
Age UK bogus callers
UK - Home Safety and Security security in the
Trading Standards Approved —find a trader you can
Bedford No Cold Calling Zones Initiative
-report rogue traders in your area
Email / Internet Scams
If you have been victim of an United States Internet
fraud, you can file your complaint to the Internet Crime
Complaint Centre. The ICCC's mission is to address
fraud committed over the Internet.
Bank Safe Online How
to safely bank online and protect your computer from viruses and
Online Government and industry backed website that has
advice on everything from protecting your PC and dealing with spam
email to shopping online and helping your children to surf
UKIE - The Association For UK Interactive
FACT – The Federation
Against Copyright Theft
The National Group on Homeworking (tel: 0800
General scam/crime warning sites
BERR scams page
fraud alert page
Home Office -
Protect yourself from identity theft
Trade Associations and Related Websites
Retail Motor Industry Federation
Motor Vehicle Repairers
Vehicle Builders and Repairers
Air Transport Users Council
Building and related trades
National Federation of
Federation of Master Builders
Glass and Glazing Federation
Institute of Plumbing
For issues relating to fraud and theft: 01234 841212 or 01582
401212 (from Luton & South Beds)
Society For licenses to play music in shops: 0800 068 48 28
Bar Coding For issues relating
to standardised bar codes: 0207 655 9000/1