Community Alarm System
The community alarm service provides peace of mind for people
who feel at risk in their own homes. It is a 24 hour 365 day
monitoring service giving you the freedom to live your life
independently knowing that you can obtain assistance when you need
If you would like to know more about the Community Alarm Service we
will be pleased to arrange a free demonstration in your own home.
Please contact us using the details below for more details.
Who is the service for?
The service is available to anyone who feels at risk
in their own home because of age, disability, isolation, illness or
How the service works
The Community Alarm service works via a special alarm
unit connected to the telephone line. The alarm unit has a built in
button, which you press to obtain assistance, alternatively the
alarm can be activated by a remote pendant which is worn around the
neck or on a wrist band. The range of the pendant allows use around
the house and garden.
The person requiring assistance presses the built in alarm button
or the body worn pendant, this send signals down the telephone line
to the alarm centre where the specialist equipment is able to
automatically tell staff who the call is coming from.
Your alarm call will be answered by one of our highly trained
operators who will be able to speak to you without you having to
lift the telephone receiver. In an emergency, the alarm operator
will contact such persons as you previously agreed should be
contacted in such circumstances, and/or the appropriate emergency
service. You will be kept informed by our operators of any action
being taken on your behalf.
Don't worry if you press the alarm by accident. The operator will
enquire after your well-being and once satisfied that you do not
require assistance, will terminate the call.
Pilgrims Housing Association)
Tel: 0330 100 0272