Information and Advice
Bedford Borough Council’s Adult Services is
committed to developing and providing good quality information and
advice for existing and future users of our services and their
carers and families.
We will ensure that information about the help
and support that is available from the Council and partner agencies
such as NHS services and third sector providers is easily and
widely accessible. This information will enable people to
make informed choices about the services that are available to
The following information resources and
directories are currently available:
A whole range of Adult Social Care Leaflets are
available describing the services that are provided by Bedford
Borough Council's Adult Services. All leaflets are also
available in a large print format.
Adult social care charging and eligibility
policies - covering the services provided by
Bedford Borough Council's Adult Services.
Safe, healthy and well
- a one-stop information leaflet which brings together existing
services offered by Bedford Borough Council, and other
organisations to help residents of Bedford Borough keep safe,
healthy and well during the winter months
Adult social care jargon buster - a plain
English guide to the most commonly used social care words and
phrases and what they mean. The definitions were developed and
tested by a steering group that included people who use services,
carers, representatives from local authorities, information
providers and key stakeholders from across the social care sector.
Copyright Think Local Act Personal
Care Services Local Account 2015/16 - this document is
Bedford Borough Council's Local Account of the delivery of
adult social care services in Bedford Borough during 2015/16 and
our plans and priorities for 2016/17.
The New NHS Number
The telephone number to call when you need medical help fast –
but it’s not an emergency
The Bedford Advice
Directory has been created by the Bedfordshire Advice
Forum (BAF). You can use this Directory to find out where to
get advice and information on a wide range of issues and services
provided by BAF's members.
Bedfordshire and Luton Directory
2016/17 gives an overview of adult care and
support services. The directory also includes listings
of home care providers and care homes across Bedfordshire and
Luton. To request a copy of the Directory please contact:
Bedford Borough Council, Borough Hall (Room 607), Cauldwell Street,
Bedford MK42 9AP
Tel: 01234 276027
Dementia Connect - Alzheimer's Society's new and
improved dementia services directory for anyone affected by
dementia in England, Wales and Northern Ireland. With over 4,000
listings of local information, support and services, it's the most
comprehensive and easy-to-use online directory of its kind.
Enter your postcode or place name to find voluntary, statutory and
private services nearest and most relevant to you. Each listing
includes a map and clear, essential information about that
The Directory of Services (Adults) contains
information on organisations and services that are available to
provide information, advice, help and support to people in Bedford
Find me good
care is a website that has been developed
by The Social Care Institute for Excellence (SCIE). It was
launched to help people find the right care and support to suit
their needs and lifestyle, whether at a time of crisis, as they
plan for the future or as they change care services.
Support from HM Revenue
HM Revenue & Customs (HMRC) is introducing a new way to
support people who need extra help to get their taxes, tax credits
and child benefit entitlements right.
From the end of June 2014, HMRC’s Enquiry Centres will be replaced
new service offering specialist help over the phone for those who
need it, supported by a mobile team of face-to-face advisers. This
service will be accessed through our normal phone lines.
To find out more about the new service and how to access HMRC
go to www.hmrc.gov.uk/extrahelp
Age offers advice and information on care and support
to older people, their families and carers, including:
- paying for care home fees and choosing a care home
- top up fees and if they should be paid
- managing your money and affairs if you become too ill to do
- entitlement to benefits
Bedford Borough Council and Bedfordshire Clinical Commissioning
Group (BCCG) have co-produced Joint
Commissioning Strategies for: Carers, Learning
Disability, Mental Health, Older People, Physical Disability and
Sensory Impairment. These documents set out our joint
priorities for the next four years (2013-2017).
NHS Bedfordshire and Bedford Borough Council work together on
the Joint Strategic Needs
Assessment to understand the future health, care and
wellbeing needs of the local community.
Information Database is managed by the Library Service
and contains details of local clubs, organisations and societies in
Bedfordshire and Luton.
Please tell us if you find any inaccurate
information or want to suggest additional information to
Adults Services Commissioning Team