The Telecare Service
Telecare is a range of equipment,
including pendant alarm, falls detectors and movement sensors that
can promote your safety within your own home.
The Telecare Service will provide you with a
specialist assessment and identify the most appropriate equipment
to meet your ongoing needs. Bedford Borough Council work in
partnership with Aragon Housing Association, who will install and
demonstrate the equipment on our behalf.
We can also provide guidance and advice about
other services that Bedford Borough Council can provide, or
signpost you to other organisations.
There is no charge for the Telecare equipment
if it is considered an eligible need following the
assessment. However, the equipment relies on a landline to be
in situ and allow both incoming and outgoing calls.
If, following the assessment, we do not feel
that Telecare is appropriate for you, we will signpost you to other
services and discuss any potential costs that may occur.
We are available between 9am and 5pm during
the working week (Monday to Friday).
We use interpreters where necessary.