Street Lighting Information
Street Lighting
Policy
To view Bedford Borough Council's Street Lighting Policy, please
click the link below:
Street
Lighting Policy Document
Capital Funding
Bedford Borough Council has submitted a bid to the
Department for Transport for funding (Local Highways
Maintenance Challenge Bid) to enable the authority to carry out
improvements works to street lighting. To view a copy of
the bid application, please click the link below:
Local
Highways Maintenance Challenge Bid Document
Click to view LED Replacement Project web
page
The Council is responsible for the design, installation and
maintenance of some but not all streetlights on the road
network.
Town and Parish Councils can also own streetlights as can District
Councils.
Highway lighting owned and maintained by Bedford Highways will have
a white plastic plate attached which gives details of who to
contact if there is a problem with the light.
If you do not know who owns a particular streetlight then contact
us and we will let you have the information from our database. We
will also be able to give you details of who to contact, or even
contact them for you
How do I report a problem?
To report problems with street lights, traffic
lights, pedestrian crossings or illuminated bollards please email
the Highways Helpdesk or
complete the on-line
form. If you are reporting problems with temporary traffic
lights at roadwork sites, please provide us with as much
information as possible so that we can chase the relevant
owner.
The street light outside my house is out/is
faulty
Please email the Highways
Helpdesk or complete the online
form to let us know - the more information you can give us the
better (i.e. light out altogether, going on/off, burning all day,
intermittent etc.), include the number of the column - if you
cannot see this then please state the exact location or adjacent
house no.
How long will it take to repair?
Streetlighting faults -
10 working days from the date of
our reply. If there is a problem on the electricity cable
feeding the column, notification is sent to the Utility who usually
attend within 28 days of receiving the report. Unfortunately the
utility who owns the supply cables have a monopoly on their
services, therefore their service levels cannot always be
ensured.
The cover plate at the base of the
lamp column has been removed and the wires are exposed, how soon
will you attend?
Upon being made aware, we will attend within
two hours to make safe
The lamp column outside my house is
leaning or damaged.
Bedfordshire Highways will come out to assess
the damage and then determine how urgent the job is.
Can the lighting in my street be
improved?
All changes including improvement requests
will be considered by Bedfordshire Highways and prioritised
accordingly.
We take into account age and condition of the existing installation
along with the light output. However, all considerations are budget
led.
CHANGES TO STREET
LIGHTING
Milton Ernest - Reduction
in Street Lighting
As part of the development of the Milton
Ernest Parish Plan, residents were asked for their views on street
lighting. The response was that 66% of respondents wanted to see more
time-controlled street lighting and 84% wanted to see low energy
street lighting; as a result of this the two Councils collaborated
to introduce new lighting to meet both of these expressed
wishes.
Questionnaire
Table of
responses
The Borough Council will be using this feedback to inform
the development of similar schemes within the Borough. We will also
be contacting residents to discuss any outstanding design or
construction issues as well as
any equality or safety concerns that have been brought to our attention.
Please contact us for more information using
the details below.
Report a street light
fault (opens in new window)
Contact us
Phone: 01234 718003
E-mail: Highways.Helpdesk@bedford.gov.uk
Mail: Highways
Helpdesk
Customer Service Centre
2 Horne Lane
Bedford
MK40 1RA
