Renewing Your Bus Pass
My bus pass is due to expire. What do I have to do to
receive my new pass?
You won't have to do anything. Currently all applicants who hold
an Older Person's bus pass which is due for renewal will
automatically be reissued with a new one. The new pass is sent out
direct from our manufacturer to an applicant's home address.
Note - If you have moved address please ensure you
inform the Community Welfare Team (on 01234
718075) before your current pass expires to stop any
additional delays receiving your new bus pass.
You will be sent a renewal application form
approximately 2 months prior to the expiry date of your current bus
pass. In order for you to receive a new pass you will need to
complete the renewal form, provide up to date proof of disability
(which proves that you still meet the Department for Transport's
eligibility criteria) and return it back to us.
Note: Example of proofs accepted are
illustrated in the renewal application form.